Payment Policy

Effective Date: July 24, 2026

Thank you for shopping with Toy Castle. This Payment Policy explains the payment methods we accept, how payments are processed, and the security measures we use to protect your financial information.

By placing an order on toycastle.store, you agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

We accept secure payment methods available during checkout, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Other secure payment options available at checkout

Available payment methods may vary depending on your location.

Payment Processing

All payments are securely processed at the time your order is placed.

Orders will only be prepared and shipped after payment has been successfully authorized.

If your payment cannot be verified or is declined, your order may be delayed, cancelled, or placed on hold until payment is successfully completed.

Payment Security

Your security is extremely important to us.

Toy Castle works with trusted payment providers that use industry-standard SSL encryption and advanced fraud prevention technologies to protect every transaction.

We do not store your complete credit or debit card information on our servers.

Pricing

All prices displayed on our website are shown in the applicable store currency.

Prices may change without prior notice.

Applicable taxes and shipping charges, where required, are calculated during checkout before payment is completed.

Payment Verification

To help protect our customers from fraudulent activity, some transactions may require additional verification before an order can be approved.

If additional information is required, our customer support team will contact you using the information provided during checkout.

Failed or Declined Payments

Payments may fail for several reasons, including:

  • Incorrect payment information
  • Insufficient funds
  • Expired payment cards
  • Bank security restrictions
  • Payment authorization issues

If your payment is declined, please verify your payment information or contact your bank before attempting your purchase again.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Refunds generally appear within 5–10 business days, depending on your financial institution or payment provider.

Please refer to our Refund & Returns Policy for more information.

Fraud Prevention

To protect both our customers and our business, Toy Castle reserves the right to:

  • Decline suspicious transactions
  • Request identity verification
  • Cancel orders suspected of fraud or unauthorized activity
  • Limit purchases when necessary

Contact Us

If you have any questions regarding payments or billing, please contact us.

Toy Castle
Operated by TARA SAAS LLC

Address:
1022 Main ST, IOWA Falls, IA 50126

Website: toycastle.store

Email: contact@toycastle.store

Phone: +1-315-202-9675